Privacy Policy

Globalteer – Privacy Policy

This privacy policy sets out how Globalteer uses and protects any information that you give Globalteer when you use this website.

Globalteer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Globalteer may change this policy from time to time by updating this page. This policy is effective from 25 May 2018.

Visitors to our Website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, which helps us improve how our website works. This information is only processed in a way which does not identify anyone. We do not make attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookie Statement below.

Your Personal Information

If you apply to a volunteer project through our website, Globalteer does collect certain personal information. We collect applicant’s data for internal use only. The personal data you supply to Globalteer will be used only by us and our partner projects and will not be passed to or sold to any outside organisation.

What We Collect

We may collect the following personal information:

  • Your full name and birth date
  • Contact information including email address, phone number, and emergency contact
  • Demographic information such as gender, nationality, and country of residence
  • Your level of English or other languages
  • Your dietary requirements, allergies, or any health issues that could affect your volunteer work
  • Your past experience that may be relevant to volunteer work
  • Other information that may be needed for you to participate in volunteer work, based on individual placements and project requirements

What we do with the information we gather

Your contact details and all the information supplied on the application are kept internally and sent to the project you will be attending to ensure an easy transition into your volunteer placement and so that we can deliver high quality service. We use your e-mail address and phone number as a direct line of communication with you regarding matters of your volunteer placement.

We have a mailing list which we may add you to you after you volunteer with us or donate to us. These e-mails may include Globalteer news, updates, or fundraising efforts. We will only add you to this mailing list with your consent. We use a third-party provider, MailChimp, to deliver e-mails to the mailing list. We gather statistics around email opening and clicks, using industry standard technologies to help us monitor and improve our communications. For more information, please see MailChimp’s privacy notice. Once signed up, you can unsubscribe at any time.


We take your privacy very seriously and do everything possible to protect it. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

Financial Information

Any personal financial information collected for payments and donations made to us, such as your banking or credit card details, does not come directly through Globalteer. It is stored, encrypted, and protected by our payment processors who have their own privacy policies and are also bound by the General Data Protection Regulation. We are confident that your data is safe with them. You can find their privacy policies at the following links:

PayPal  •  Stripe

Cookie Statement – How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies cannot be used to identify you personally.

How to disable cookies

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to Your Personal Information

Under the General Data Protection Regulation, you have the right to request details of personal information which we hold about you. If you would like a copy of the information, please write to You will receive the information within 30 days of your request.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you would like your data deleted from our records, you have this right and can request deletion by writing to the above address. We will promptly dispose of any of your personal data that we are not required to keep for legal reasons.

We retain your information in order to provide references for you in the future and for as long as is necessary for our legal obligations. After this time, your data will be deleted.

Policy last updated 22 May 2018.

You can read our Terms and Conditions here.